24-hour Customer Support Helpline:
1-877-GO-BALLY (1-877-462-2559) International customers, please dial (702-584-6865)
Customer technical support is available 24 hours a day by dialing 1-877-GO-BALLY. Click here to view and print a Quick Reference document of the numbered auto-attendant prompts to reach the appropriate customer service support department.
Breathe new life - and increased profits - into your casino’s older or outdated Bally games with an easy to install and cost-effective Conversion Kit. These conversion kits will not only make your existing but outdated machines like new again, you won’t have to go out and buy brand-new games to modernize your casino floor, thus saving both time and installation costs. Plus, your customers are sure to enjoy the improved playability our conversion kits offer.
Obtaining the correct conversion kits for your existing Bally gaming devices is as simple as calling your Bally Sales Representative and saying: “I need a Conversion Kit.” Because your time is valuable, our trained Sales Representative will quickly walk you through the process of obtaining the appropriate conversion kits for your Bally machines.
To expedite your Conversion Kit order, please provide your Sales Representative with the following key information:
Once you have gathered all of this information, you’re ready to call your Bally Sales Representative or to contact our toll-free Customer Support at 1-877 GO BALLY. If you need further assistance, or have additional questions, rest assured that your Bally Sales Representative or Customer Support technician will work with you to get all of the information required to send you the appropriate conversion kits. Upgrading your existing Bally equipment is a bottom-line “win win” for both you…and your players!