Whether it be pressing a button that turns a service light on, waiting for a cocktail server to come around calling out “Cocktails!”, or by far the worst scenario for the casino, players having to leave their machine altogether to go to the bar to order their drink, the archaic methods of cocktail service at casinos have met their match.
Just the Right Mix
Bally Technologies and MICROS Systems
, Inc. have partnered to bring casinos a new feature that allows players to order their drink from the slot machine and have the order print to the appropriate MICROS-equipped service bar. The order prints directly at the bar via the MICROS point-of-sale interface, the bartender makes it, and the cocktail server picks up all of the drinks at their service station to deliver to the players on the Casino floor. Meanwhile, the player gets a message back on the slot machine indicating that the drink is on the way… and not only does the casino get reporting that shows how quickly drinks are being made and delivered out to the players, the player never has to stop pulling the lever.