24-hour Customer Support Helpline:
Bally's Software Support Specialists are available around the clock to provide phone or dial-in support for ACSC™, CMP™, CMS/400™, SDS™, and MCC™ issues. Our Support Desk is manned 24 hours a day, seven days a week, including holidays, with additional on-call support available from other support areas.
Most issues can be easily resolved by step-by-step instruction of the correction process or through dialing into your system. For issues that present greater challenges than can be addressed through a simple phone call or dial-in attempt, the entire team of Bally Technologies Specialists can be mobilized to achieve a timely remedy.
Our Support Desk team can be contacted via phone.
1-702-532-6865 (International Customers)
Customer technical support is available 24 hours a day by dialing 1-877-748-3387. Click here to view and print a Quick Reference document of the numbered auto-attendant prompts to reach the appropriate customer service support department.